Shipping & Delivery

Last updated: October 26, 2026.

Current service estimates

Order processing: 1–3 business days. Estimated carrier transit after dispatch: 3–7 business days. These are estimates, not guaranteed delivery dates. We will contact you if we cannot meet the promised dispatch timeframe.

Where we ship

We currently accept delivery addresses in the 48 contiguous United States and Washington, D.C. We do not currently offer delivery to Alaska, Hawaii, U.S. territories, military addresses, or destinations outside the United States. Available services and address restrictions are shown at checkout.

Costs and timing

Shipping charges and applicable taxes are shown before you submit a paid order. The dispatch estimate displayed for your item or at checkout is the time we expect to hand your order to the carrier. Carrier transit time is separate. We do not promise a delivery date unless it is expressly identified as a guaranteed service.

If no dispatch timeframe is stated, we will ship within 30 days after receiving a properly completed order, or contact you about a delay. Any shorter dispatch timeframe we give you applies to your order.

If dispatch is delayed

If we cannot ship within the stated timeframe, we will notify you before that deadline and offer the choice to accept a revised shipping date or cancel the unshipped merchandise for a refund. We do not treat silence as consent: without your affirmative agreement to wait, we will cancel and refund the affected unshipped merchandise. You may cancel a delayed, unshipped item through our contact form.

For cancellation of an entire unshipped order, we refund the full amount paid, including shipping and applicable tax, within seven working days. For a partially shipped order, we refund the difference between what you paid and what you would have paid for the shipped items alone.

Tracking and delivery problems

When tracking is available, we provide the carrier reference after dispatch. Tracking updates may take time to appear. If a parcel is late, missing, or marked delivered but cannot be found, contact us with your order number. We will investigate with the carrier and work with you on a resolution; a tracking scan alone does not end our review.

Address changes

Check your delivery address before placing an order. Contact us promptly if it needs correcting. We can change an address only while the order is still available to amend. If an order has already shipped, we will explain the available options and any actual additional shipping cost before asking you to agree.